Frequently Asked Questions
We are committed to the best customer service and support out there. If you have any questions regarding products or inquires regarding your order email us at firstname.lastname@example.org or fill out the form below and we will get back to you within 24 hours.
You may also give us a call anytime at: (858) 328-2550
- Who is Taco Clout?
We are a full service online off-road and expedition vehicle outfitter for Toyota Tacoma & 4Runners. We offer a wide variety of mods and aftermarket parts for your Toyota. We're not backed by Toyota what so ever, so everything you find on the site is 100% aftermarket and made to replace OEM parts. Our products include: grilles, grille lights, TRD Decals, Off road lighting, accessories, mounts, switches, and a ton more! Our product categories range from Toyota Tacomas (1st Generation, 2nd Generation, & 3rd Generations), Toyota Tundra, & Toyota 4Runner. We’re no newbie to the mod game. We’re made up of Toyota Enthusiast just like you.
- What is your refund / return policy?
Taco Clout offers a 14 days no hassle refund / exchange on all products that are uninstalled, unopened, and unused in their original packaging. We do not charge a restocking fee on most items, but the customer is responsible for shipping cost to return the item. Our 14 day return policy DOES NOT apply to custom made / custom cut products. These items include, but are not limited to: CNC Custom Grilles, Vinyl Products, etc...
Learn more about our returns & refund policy by tapping here.
- What payment methods do you accept?
We accept payment by Credit card, Paypal, and Affirm. The security of your personal information is very important to us and for this reason, we do not accept payments over the phone. If you wish to place an order outside of the website, please send us an email at email@example.com and we can email you an invoice that you can pay directly by credit card or Paypal.
- Do you offer any discounts?
Yes! You can use code: TACO10 to get $10 OFF, All Grilles Sitewide! We have other discounts available most of the time depending on the time of the year, products that are on sale, or just general flash sales.
You should take a minute and sign up for our email newsletter so you don’t miss out on any sales we have. You can sign up by tapping here.
- Due to COVID-19, are you experiencing any delays in shipping?
We are fully operational with a current 2-3 day processing time. Depending on the product, will ultimately depend on the shipping time. Most items ship in their worst case within 1 week. We realize that things are changing quickly day to day, so in the event that you place an order and we are unable to ship it due to new travel or trade restrictions, you will be refunded in full right away.
- I have a custom request or delivery instructions for my order. Where can I enter this?
On our order checkout page, there is a field where you can add a note/comment to your order. If required, we will contact you via email prior to shipping your order to make sure that we've fulfilled your request.
- What carrier do you use for shipping items?
We use a combination of a few. Most large items will be shipped by FedEx or UPS, while smaller items typically get shipped via USPS.
- How long will it take before I get my order?
All orders are processed within 2-3 business days. After the initial processing of your order shipping will take anywhere from 2-6 days US continual, or 3-10 days if international or territorial. You will receive a shipping confirmation email with a tracking number once your order has shipped. Smaller items may not have tracking number. Keep in mind shipping times are estimates. Tap here to view our full shipping policy.
- Do you ship internationally?
We currently only ship to the US & Canada. Shipping is free for the lower 48 states
- Do you offer any Sponsorship or Ambassador programs?
Yes, we do offer sponsorships and ambassador programs! To apply, please send us a detailed written proposal of what you'd be able to offer us at firstname.lastname@example.org. We typically look for quantifiable deliverables when assessing sponsorships. We also take into consideration how much of a following/reach you have and what sort of platforms you are active on.